Client-supplied AI-generated Website Hosting Policy

Scope & Purpose

This policy applies where a client chooses to host a client-supplied or AI-generated website (including static sites produced by AI tools) on hosting infrastructure provided and managed by St Albans Web Design, instead of using the WordPress (or similar) website originally designed and built by us.

The purpose of this policy is to:

  • Maintain server security and performance
  • Clearly define support boundaries
  • Ensure fair billing for additional work
  • Limit liability for third-party or AI-generated code

Initial Upload Assistance

  • For existing hosting clients with an active website hosting and maintenance (“care”) plan, we will:
    • Assist with one initial upload of the client-supplied or AI-generated site to the hosting environment.
    • Confirm that the site loads correctly at a basic level (files present, homepage renders).
  • This initial upload:
    • Does not include debugging layout issues, fixing broken links, or adapting AI-generated code for browser compatibility.
    • Does not include optimisation, accessibility checks, SEO configuration, or performance tuning unless explicitly agreed.

Ongoing File Management & Access

  • After the initial upload:
    • FTP/SFTP access credentials will be provided to the client.
    • The client is responsible for all subsequent uploads, changes, and file management.
  • St Albans Web Design is not responsible for:
    • Accidental deletion or overwriting of files by the client
    • Version control or rollback of static files
    • Restoring broken layouts caused by client uploads

Security Review & Enforcement

  • All uploaded files are subject to automated and/or manual security review.
  • If a vulnerability, malicious code, or high-risk pattern is detected:
    • The affected files may be disabled or removed immediately, without prior notice, to protect the server and other hosted clients.
    • We will notify the client as soon as practicable after action is taken.
  • We are not liable for downtime or loss resulting from:
    • Removal of insecure files
    • AI-generated code that introduces vulnerabilities

Permitted File Types

Only static, non-executable assets are permitted.

Allowed:

  • .html
  • .css
  • .js
  • .jpg, .jpeg
  • .png
  • .gif
  • .webp

Not permitted:

  • .php, .py, .rb, .pl, .cgi
  • Server-side includes
  • Database connections or credentials
  • Executable files or binaries
  • Frameworks requiring server-side processing
  • Node, Python, PHP, or database-driven applications

Any disallowed file types will be blocked or removed

Billable Services (Hourly Rates Apply)

All support beyond the initial upload is billable at our current hourly rate, including but not limited to:

  1. Additional upload assistance after the initial upload
  2. Troubleshooting layout, styling, responsiveness, or browser issues
  3. Debugging broken JavaScript or third-party scripts
  4. Content edits or functionality changes
  5. Liaison with AI tools, generators, or third-party platforms
  6. Re-uploads following security removals

Minimum billing increments apply as per our standard terms.

Explicit Exclusions

The following are not included under hosting or care plans when using a client-supplied or AI-generated site:

  • Accessibility compliance (WCAG)
  • SEO configuration or validation
  • Redirection of old site URLs to new URLs
  • Page-speed optimisation
  • Cross-browser QA testing
  • Legal compliance (cookies, privacy, consent)
  • Backup or restore of static files
  • Integration with:
    • Forms
    • CRMs
    • Payment systems
    • Analytics platforms
  • Email deliverability or contact-form handling

These services can be quoted separately if required.

WordPress Environment Status

  • The original WordPress (or similar) site:
    • Will be removed and archived for 12 months
    • After 12 months, the original WordPress site (files and database) will be deleted
    • Will not be actively maintained or updated unless separately agreed.
  • WordPress-specific support does not apply to static or AI-generated sites.

Performance & Reliability Disclaimer

AI-generated websites:

  • Often contain inefficient, redundant, or unoptimised code
  • May behave inconsistently across devices and browsers
  • May rely on undocumented or unstable libraries

We cannot guarantee performance, stability, or longevity of AI-generated code.

Right to Refuse or Terminate Support

We reserve the right to:

  • Decline further assistance if the site presents ongoing security or stability risks
  • Require migration to alternative hosting if the site breaches acceptable use or security standards
  • Terminate hosting in line with our standard terms if risks persist

Liability

The client acknowledges that AI-generated code is produced by third-party systems outside our control. We accept no liability for intellectual property issues, licensing conflicts, or regulatory breaches arising from AI-generated content or code.